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We are committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards to help users with various disabilities access our website effectively.
Our website strives to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. We also aim to be compliant with the Americans with Disabilities Act (ADA) and the European Accessibility Act requirements. These guidelines and regulations explain how to make web content more accessible to people with a wide range of disabilities. We acknowledge that some aspects of our website may not yet achieve full compliance, and we are actively working to address these areas.
Our website implements the Accessibly App, which provides a variety of tools to enhance website accessibility:
Despite our best efforts to ensure accessibility, there may be some limitations. Content provided by third parties, user-generated content, or certain legacy pages may not be fully accessible. We are continuously working to improve our website's accessibility.
We welcome your feedback on the accessibility of our website. If you encounter any barriers or have suggestions for improvement, please contact us. We are committed to addressing these issues promptly.
The accessibility features on this website are provided through the Accessibly App, which utilizes several technologies including HTML, CSS, JavaScript, and various frameworks to enhance accessibility. Our implementation strives to be compatible with major screen readers and assistive technologies.
While we strive to adhere to WCAG 2.1 Level AA standards and provide accessible content, we cannot guarantee that our website will be accessible to all users under all circumstances. This website is provided 'as is' without any representations or warranties, express or implied.
In no event shall we be liable for any damages arising from or related to:
By using this website, you agree to hold us harmless from any claims related to website accessibility issues. We are committed to addressing accessibility barriers in good faith but cannot guarantee immediate resolution in all cases.
If you have any questions about our accessibility efforts or encounter any barriers while using our website, please contact us.
When a call is placed to the funeral home to notify them of the death, they will arrange a time to transfer the care of your loved one from the place of death to the funeral home. Take the time you need with your loved one; do not feel you need to arrange for immediate transfer.
When it’s time for the transfer, you can generally expect two funeral professionals to arrive. They may provide you with a folder of information about what to expect next with regard to making arrangements. Jewelry, glasses, and watches will be removed and your loved one will be placed on a funeral cot. Your loved one will then be covered with a cloth and gently secured in the zippered bag. If desired, you can ask to do the final draping of your loved one before the funeral professionals take them into their care. It is your choice if you want to be present for the transfer; however, some people find it comforting.
Your loved one will then be transferred to the funeral home for final preparation of the body based on your loved one’s final wishes.
*Often the hospice nurse or hospital staff will call a death in; it’s not necessarily the family making the call.
Funeral homes that belong to the National Funeral Directors Association (NFDA) are held accountable per NFDA’s enforceable Code of Professional Conduct, which outlines various ethical and professional practices to which NFDA member funeral homes must adhere. This self-driven set of standards raises the bar for funeral directors by ensuring the highest quality professional practices of NFDA members.
When you choose to work with an NFDA-member funeral home, you can be confident the funeral home’s staff will adhere to the highest standards of excellence when serving your family and taking your loved one into their care.
NFDA Pursuit of Excellence Award recipients have been recognized by the National Funeral Directors Association for their dedication to serving families and their community.
NFDA Green Funeral Practices™ Certificate program participants have met specific requirements for funeral homes that provide green funerals and natural burials in their community.