Download When a Death Occurs Checklist
Step 2: Connect with the funeral home (if not already done); they may have some basic questions that will better prepare them to receive and transport the deceased. They will also want to schedule a time to make funeral arrangements.
Step 3. Notify friends and family. Make arrangements for any dependents or pets and/or tend to the person's home, if applicable (collect mail, water plants, clean out refrigerator, etc.). Notify church and clergy (this can also be done once arrangements have been made).
Step 4: If not already discussed, begin to talk with close family and friends about the type of service or memorial that would best honor your loved one's life. Discuss how youth and children in the family might be able to play a role in honoring their loved one at the service. This is also a good time to write down any questions or concerns you might have for the funeral director. Taking notes throughout the process can provide some peace of mind that items have been addressed and taken care of based on the family's wishes.
Other steps your funeral director can guide you through include:
Your funeral director will take care of all arrangements on the day of the service, including arranging displays of photos and/or mementos, putting out service programs, greeting guests, managing the order of service, etc.
See instructions below for notifying several of the most popular social media sites of a death. Since these websites provide various options, it is always advisable to visit the website and determine what course of action may be best. For example, with Facebook, there are three options upon a report of a death. The first would be to permanently delete the decedent’s account. A second option is to “memorialize” the account which allows Facebook friends of the decedent to view the profile and post memorial messages. The final option is available if the decedent, during his or her lifetime, designated a Legacy Contact. The individual who had been designated as the Legacy Contact would be able to post to the profile to share funeral information and to extend appreciations.
Download the complete checklist for notifying Social Media Sites
As hard as it may be to remember, self-care is critical. Make sure you and those close to you take time for yourselves. Take breaks while taking care of the things above and as needed. Reflect on the life of your loved one, but also do things that will help you relax, whether you take a walk, go for a swim, or enjoy a meal with friends. Remember that grief knows no timeline. It takes time to adjust and heal. If you find yourself struggling, it is OK to ask for help. Your funeral director can be a great source of information and support.
Funeral homes that belong to the National Funeral Directors Association (NFDA) are held accountable per NFDA’s enforceable Code of Professional Conduct, which outlines various ethical and professional practices to which NFDA member funeral homes must adhere. This self-driven set of standards raises the bar for funeral directors by ensuring the highest quality professional practices of NFDA members.
When you choose to work with an NFDA-member funeral home, you can be confident the funeral home’s staff will adhere to the highest standards of excellence when serving your family and taking your loved one into their care.
NFDA Pursuit of Excellence Award recipients have been recognized by the National Funeral Directors Association for their dedication to serving families and their community.
NFDA Green Funeral Practices™ Certificate program participants have met specific requirements for funeral homes that provide green funerals and natural burials in their community.